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Payments, Receipts, & Refunds
We accept VISA, MasterCard, American Express, and Discover Card. Payments are processed by Intuit (makers of QuickBooks) using a secure hosted form. This means the credit card transactions are not done on our website, but a secure external website. After payment, you will be automatically redirected to your account page where you can access your downloads.
When your order is complete, you will receive a detailed email confirmation of your order from the store as well as a receipt from Intuit confirming your payment. If you do not receive either of these, please contact us. If you need a special kind of receipt, email email email@example.com and include detailed information about your order and what you require.
If you would like a refund for a download that you believe is broken or of sub-standard quality, please email firstname.lastname@example.org.
Refunds for classes are given if you cancel at least 72 hours ahead of the class date. After that, a store credit or 50% refund will be given. There is no refund for non-attendance. Email email@example.com to cancel your registration.