{"id":5319,"date":"2022-03-02T17:36:19","date_gmt":"2022-03-02T23:36:19","guid":{"rendered":"https:\/\/jungchicago.org\/blog\/?page_id=5319"},"modified":"2026-04-01T10:57:38","modified_gmt":"2026-04-01T15:57:38","slug":"about-our-store","status":"publish","type":"page","link":"https:\/\/jungchicago.org\/blog\/about-our-store\/","title":{"rendered":"About Our Store"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5319\" class=\"elementor elementor-5319\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17727634 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17727634\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59b007ac\" data-id=\"59b007ac\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72d4eb9b elementor-widget elementor-widget-heading\" data-id=\"72d4eb9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">About Our Store<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-defc54c elementor-widget elementor-widget-menu-anchor\" data-id=\"defc54c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"store-about\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-546e9c20 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"546e9c20\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-63248535\" data-id=\"63248535\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7b4c0304 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7b4c0304\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:20,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-694e7773\" data-id=\"694e7773\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e9f6dee elementor-widget elementor-widget-heading\" data-id=\"6e9f6dee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Jump to<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51fa748b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"51fa748b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#store-about\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">The Store<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#store-payments\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Payments &amp; Receipts<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#store-discounts\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Discounts<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#store-gift-cards\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gift Cards<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#store-failed\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Troubleshooting Failed Orders<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#store-downloading\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Downloading Purchases<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#store-playing-videos\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Trouble Playing Videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#store-zip\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Opening Zip Files<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-4bc74d4e\" data-id=\"4bc74d4e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3e8d8b34 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e8d8b34\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2d10c0d3\" data-id=\"2d10c0d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54af1d50 elementor-widget elementor-widget-heading\" data-id=\"54af1d50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The Store<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a4d7413 elementor-widget elementor-widget-text-editor\" data-id=\"5a4d7413\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><u>The C G Jung Institute of Chicago Archive<\/u><\/b><br \/>One of the largest of its kind in the world, the\u00a0<a href=\"https:\/\/jungchicago.org\/blog\/store\/\">C. G. Jung Institute of Chicago Archive<\/a>\u00a0is a rich and unique educational resource for anyone with an interest in the well-being of the individual, the community and the culture. The audio collection contains over seven hundred titles from lectures, workshops, courses and seminars recorded over the last forty years at the C.G. Jung Institute of Chicago. Programs explore aspects of Jung&#8217;s thought and related topics including: Archetypes and Archetypal Theory, Dreams, Fairy Tales, Masculine and Feminine Psychology, Ritual and Initiation, Ego, Gender and Sexuality, Persona, Mythology, Science, Art and Cultural Studies, Family and Relationships, Individuation, Shadow, Religion and Spirituality, Clinical Theory, Alchemy, Astrology and Tarot, and Analytical Psychology. Speakers include internationally renowned presenters whose work is at the forefront of psychological thought including Robert Moore, June Singer, Murray Stein, John Beebe, Ann Belford Ulanov, Donald Kalsched, Andrew Samuels, Ashok Bedi, Jean Shinoda Bolen, and many others.<\/p><p>Titles from the Archive are published in two ways. Shorter audio seminars will be made available through our free audio podcast the <a href=\"https:\/\/jungchicago.org\/blog\/category\/podcast\/\" target=\"_blank\" rel=\"noopener\">Jungianthology Podcast<\/a>. Longer audio sets and all videos are available for purchase and instant download on this site.<\/p><p><strong><u>Downloads<br \/><\/u><\/strong>Downloads are available immediately after purchase. Download links will be emailed to you as well as permanently available in your account.<\/p><p>Sets of multiple files can be downloaded as a single ZIP file or individually from Dropbox. See the <a href=\"#store-downloading\">Downloading Your Purchases section<\/a> for more information.<\/p><p><strong><u>Audio<br \/><\/u><\/strong>Audio downloads are in MP3 format.\u00a0<\/p><p><strong>Mac\/iPhone\/iPad users:<\/strong> You may not be able to extract ZIP files because of Apple&#8217;s sandboxing policies. To play on iOS devices, download individual files from Dropbox rather than the ZIP of all files (see the <a href=\"#store-downloading\">Downloading Your Purchases section<\/a> for more information).<\/p><p><strong><u>Video<br \/><\/u><\/strong>Videos are in MP4 or 3GP format, playable on all computers, smartphones, and tablets. We try our best to retain video quality while minimizing file size. We understand that many like to listen to our lectures while traveling, so\u00a0<strong>all video purchases will also include a free audio MP3 of the seminar.<\/strong><\/p><p><strong><u>Compilations<br \/><\/u><\/strong>Compilations of audio and video will be sold at a 20% &#8211; 40% discount off the combined price of the individual items. In some cases the individual items will also be sold separately.\u00a0<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2c84c13 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c84c13\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8c03477\" data-id=\"8c03477\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6d5f00 elementor-widget elementor-widget-heading\" data-id=\"a6d5f00\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"store-payments\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Payments &amp; Receipts<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0285945 elementor-widget elementor-widget-text-editor\" data-id=\"0285945\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><u>Payments<br \/><\/u><\/b>We accept VISA, MasterCard, American Express, and Discover Card. Payments are processed by PayPal using WooCommerce PayPal Checkout.\u00a0<\/p><p><b><u>Receipts<br \/><\/u><\/b>When your order is complete, you will receive a detailed email confirmation of your order from the store as well as a receipt from PayPal confirming your payment. If you do not receive either of these, please contact us.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-557199f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"557199f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-dadb69b\" data-id=\"dadb69b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85b4a41 elementor-widget elementor-widget-heading\" data-id=\"85b4a41\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"store-discounts\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Discounts<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b29621d elementor-widget elementor-widget-text-editor\" data-id=\"b29621d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Discounts that are membership-specific (visit our\u00a0<a href=\"https:\/\/jungchicago.org\/blog\/about\/#about-membership\" target=\"\">Membership<\/a> page for more information) are applied to items automatically if you are logged in. Member discounts should be shown automatically when attempting to purchase a discounted item (either class or download). Under the item title (on the right of the item page), the regular price will be shown struck through and the discount price will appear next to it.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-852adc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"852adc1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1b544f4\" data-id=\"1b544f4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f6e272 elementor-widget elementor-widget-heading\" data-id=\"0f6e272\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"store-gift-cards\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gift Cards<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd2b89 elementor-widget elementor-widget-text-editor\" data-id=\"5dd2b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can purchase a gift card for yourself or someone else. Gift cards do not expire. The default and minimum purchase amount for a gift card is $10.<\/p><p>If purchasing for someone else, enter their email address and a message on the <a href=\"https:\/\/jungchicago.org\/blog\/product\/gift-card\/\">Gift Card page<\/a> and it will be emailed to them automatically upon purchase.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d3b5a9 elementor-widget elementor-widget-button\" data-id=\"3d3b5a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jungchicago.org\/blog\/product\/gift-card\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Purchase a Gift Card<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56054ad elementor-widget elementor-widget-text-editor\" data-id=\"56054ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"background-color: var( --e-global-color-47d8812e ); font-size: 1rem;\">To use a gift card, enter the gift card code in the Coupon Code field on the Cart or Checkout page.<\/span><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8fca71 elementor-widget elementor-widget-image\" data-id=\"d8fca71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Entering-Gift-Card-Code.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Store-Entering-Gift-Card-Code\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjE0MDMsInVybCI6Imh0dHBzOlwvXC9qdW5nY2hpY2Fnby5vcmdcL2Jsb2dcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzA1XC9TdG9yZS1FbnRlcmluZy1HaWZ0LUNhcmQtQ29kZS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1327\" height=\"638\" src=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Entering-Gift-Card-Code.png\" class=\"attachment-full size-full wp-image-21403\" alt=\"\" srcset=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Entering-Gift-Card-Code.png 1327w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Entering-Gift-Card-Code-250x120.png 250w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Entering-Gift-Card-Code-510x245.png 510w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Entering-Gift-Card-Code-150x72.png 150w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Entering-Gift-Card-Code-768x369.png 768w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Entering-Gift-Card-Code-600x288.png 600w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Entering-Gift-Card-Code-64x31.png 64w\" sizes=\"(max-width: 1327px) 100vw, 1327px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Click to enlarge<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-594db79 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"594db79\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2331407\" data-id=\"2331407\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f85b250 elementor-widget elementor-widget-heading\" data-id=\"f85b250\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"store-failed\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Troubleshooting Failed Orders<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be8e6cc elementor-widget elementor-widget-text-editor\" data-id=\"be8e6cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sometimes, attempted purchases fail. Usually, this happens because the payment provider (your bank) declined the payment.<\/p><p>You can retry the transaction by going to <a href=\"https:\/\/jungchicago.org\/blog\/my-account\/orders\/\">My Account &gt; Orders<\/a> and clicking on <strong>Pay<\/strong> next to the failed order.\u00a0<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1e80e elementor-widget elementor-widget-image\" data-id=\"5e1e80e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Order-Failed-Pay.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Store-Order-Failed-Pay\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjExODEsInVybCI6Imh0dHBzOlwvXC9qdW5nY2hpY2Fnby5vcmdcL2Jsb2dcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzA1XC9TdG9yZS1PcmRlci1GYWlsZWQtUGF5LnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1316\" height=\"468\" src=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Order-Failed-Pay.png\" class=\"attachment-full size-full wp-image-21181\" alt=\"\" srcset=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Order-Failed-Pay.png 1316w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Order-Failed-Pay-250x89.png 250w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Order-Failed-Pay-510x181.png 510w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Order-Failed-Pay-150x53.png 150w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Order-Failed-Pay-768x273.png 768w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Order-Failed-Pay-600x213.png 600w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/05\/Store-Order-Failed-Pay-64x23.png 64w\" sizes=\"(max-width: 1316px) 100vw, 1316px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Click to enlarge<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7f3eb9 elementor-widget elementor-widget-text-editor\" data-id=\"d7f3eb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before retrying the transaction, you may want to follow these steps to ensure success:<\/p>\n<ol>\n<li><strong>Check your email and text messages to see if your bank contacted you as part of its fraud protection.<\/strong> This happens most often to customers outside of the United States. If so, these email or text messages usually contain a question you can answer to approve the purchase before trying the transaction again with the same card.<\/li>\n<li><strong>Check your address.<\/strong> If your address has changed since you created your account, you may not have updated it. The billing address in your account is used by your bank to verify your identity, so it should match the address on your card. You can edit the address in your account in <a href=\"https:\/\/jungchicago.org\/blog\/my-account\/edit-address\/\">My Account &gt; Address<\/a> or during checkout.&nbsp;&nbsp;<\/li>\n<li><strong>Try a different credit or debit card.<\/strong> Different cards and banks have different fraud protection measures, so trying different cards may work.<\/li>\n<\/ol>\n<p>If the order still fails, email <a href=\"mailto:jung@jungchicago.org\">jung@jungchicago.org<\/a> and we will work with you to fix the issue.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-847a7f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"847a7f4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-984a285\" data-id=\"984a285\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e18b32 elementor-widget elementor-widget-heading\" data-id=\"8e18b32\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"store-downloading\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Downloading Purchases<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f46dfbc elementor-widget elementor-widget-text-editor\" data-id=\"f46dfbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After you purchase a recording, you will be emailed a link to the audio or video file(s). The link to the file is also available in your account (to see all your videos, go to\u00a0<a href=\"https:\/\/jungchicago.org\/blog\/my-account\/downloads\/\">MY ACCOUNT &gt; DOWNLOADS<\/a>). Links either go directly to individual files, or link to a folder in Dropbox with multiple files. Files can be both streamed and downloaded from Dropbox. We recommend downloading all purchases for your own records.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f5a346 elementor-widget elementor-widget-text-editor\" data-id=\"6f5a346\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Individual Files:<\/strong> On Dropbox.com, files open in their media player and can be streamed without downloading. To download the file that is open in the player, click the <em>Download<\/em> button. If you are signed into Dropbox, you can also add the file directly to your own Dropbox by clicking <em>Copy to Dropbox<\/em>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1882b2c elementor-widget elementor-widget-image\" data-id=\"1882b2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Download.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Store-About-Dropbox-Download\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjMyMTgsInVybCI6Imh0dHBzOlwvXC9qdW5nY2hpY2Fnby5vcmdcL2Jsb2dcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzA5XC9TdG9yZS1BYm91dC1Ecm9wYm94LURvd25sb2FkLmpwZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1912\" height=\"908\" src=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Download.jpg\" class=\"attachment-full size-full wp-image-23218\" alt=\"\" srcset=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Download.jpg 1912w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Download-250x119.jpg 250w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Download-510x242.jpg 510w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Download-150x71.jpg 150w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Download-768x365.jpg 768w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Download-1536x729.jpg 1536w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Download-600x285.jpg 600w\" sizes=\"(max-width: 1912px) 100vw, 1912px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Click to enlarge<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab057da elementor-widget elementor-widget-text-editor\" data-id=\"ab057da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Dropbox Folders:<\/strong> Large sets may open a folder in Dropbox with all the files. These can be downloaded as a batch in a single ZIP file or downloaded individually, using the download buttons next to each file. Because ZIP files cannot be opened on iOS (iPhone and iPad), download files individually to play them on your mobile device. Files can also be opened in the Dropbox media player for streaming (see image).<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76e26d1 elementor-widget elementor-widget-image\" data-id=\"76e26d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Folder-Cropped2.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Store-About-Dropbox-Folder-Cropped2\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjMyMjEsInVybCI6Imh0dHBzOlwvXC9qdW5nY2hpY2Fnby5vcmdcL2Jsb2dcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzA5XC9TdG9yZS1BYm91dC1Ecm9wYm94LUZvbGRlci1Dcm9wcGVkMi5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1292\" height=\"743\" src=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Folder-Cropped2.jpg\" class=\"attachment-full size-full wp-image-23221\" alt=\"\" srcset=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Folder-Cropped2.jpg 1292w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Folder-Cropped2-250x144.jpg 250w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Folder-Cropped2-510x293.jpg 510w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Folder-Cropped2-150x86.jpg 150w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Folder-Cropped2-768x442.jpg 768w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2023\/09\/Store-About-Dropbox-Folder-Cropped2-600x345.jpg 600w\" sizes=\"(max-width: 1292px) 100vw, 1292px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Click to enlarge<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9fc222a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9fc222a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-630e57ee\" data-id=\"630e57ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffca67e elementor-widget elementor-widget-heading\" data-id=\"ffca67e\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"store-playing-videos\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Trouble Playing Videos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-267f922d elementor-widget elementor-widget-text-editor\" data-id=\"267f922d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Some recent videos are\u00a0compressed using the\u00a0<a href=\"http:\/\/x265.org\/\" target=\"_blank\" rel=\"noopener\">x265 codec<\/a> to reduce file size. You may need to download an additional video player to view them on a desktop computer. We recommend using <a href=\"https:\/\/www.videolan.org\/\" target=\"_blank\" rel=\"noopener\">VLC Media Player<\/a>, an open source video player available for computers, smartphones, and tablets.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-43901d5 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"43901d5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-35b6ec81\" data-id=\"35b6ec81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2893e095 elementor-widget elementor-widget-heading\" data-id=\"2893e095\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"store-zip\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Opening Zip Files<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf8ef2b elementor-widget elementor-widget-text-editor\" data-id=\"7cf8ef2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Some sets of audio files may be downloaded as a single ZIP archive. This way you only have to download one file instead of many. You need to be able to open, or &#8220;unzip&#8221;, the archive in order to access the audio mp3 files.<\/p>\n<p>&#8211; For PCs and Macs, no special software is needed to open ZIP files. When you open the file, select the contents and drag them to any folder on your computer. From there you can add them to your iTunes library or play them directly.<\/p>\n<p>&#8211; For Android, use your built in file manager to extract the archive.<\/p>\n<p>&#8211; iOS (iPhone, iPad, iPod)&nbsp;is restrictive about downloading files and opening them. We recommend downloading the ZIP archive to your computer, extracting the files,&nbsp;<a href=\"https:\/\/support.apple.com\/guide\/itunes\/import-items-already-on-your-computer-itns3081\/mac\" target=\"_blank\" rel=\"noopener\">adding them to iTunes<\/a>, and&nbsp;<a href=\"https:\/\/support.apple.com\/en-us\/HT201593\" target=\"_blank\" rel=\"noopener\">syncing with your iOS device to add them<\/a>.<\/p>\n<p>1) After downloading the ZIP, double-click on it to open it.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ec60e1 elementor-widget elementor-widget-image\" data-id=\"3ec60e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"869\" height=\"628\" src=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip1.png\" class=\"attachment-full size-full wp-image-5325\" alt=\"\" srcset=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip1.png 869w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip1-250x181.png 250w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip1-510x369.png 510w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip1-150x108.png 150w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip1-768x555.png 768w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip1-600x434.png 600w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip1-64x46.png 64w\" sizes=\"(max-width: 869px) 100vw, 869px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7953568 elementor-widget elementor-widget-text-editor\" data-id=\"7953568\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-right: 0px; margin-bottom: 20px; margin-left: 0px; line-height: 22px; color: #55555a; font-size: 14px; font-family: 'Open Sans', Arial, sans-serif;\">2) Then select all the files inside and drag them to your desktop or another folder the &#8220;extract&#8221; them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-446fd73 elementor-widget elementor-widget-image\" data-id=\"446fd73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"865\" height=\"599\" src=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip2.png\" class=\"attachment-full size-full wp-image-5326\" alt=\"\" srcset=\"https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip2.png 865w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip2-250x173.png 250w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip2-510x353.png 510w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip2-150x104.png 150w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip2-768x532.png 768w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip2-600x415.png 600w, https:\/\/jungchicago.org\/blog\/wp-content\/uploads\/2022\/03\/Zip2-64x44.png 64w\" sizes=\"(max-width: 865px) 100vw, 865px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-265e5d7 elementor-widget elementor-widget-text-editor\" data-id=\"265e5d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-right: 0px; margin-bottom: 20px; margin-left: 0px; line-height: 22px; color: #55555a; font-size: 14px; font-family: 'Open Sans', Arial, sans-serif;\">3) From there, the files can be played or\u00a0<a style=\"color: #777777; cursor: pointer; transition: all 0.2s ease 0s; font-weight: 600;\" href=\"https:\/\/support.apple.com\/guide\/itunes\/import-items-already-on-your-computer-itns3081\/mac\" target=\"_blank\" rel=\"noopener\">added to a music library like iTunes\/Apple Music<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About Our Store Jump to The Store Payments &amp; Receipts Discounts Gift Cards Troubleshooting Failed Orders Downloading Purchases Trouble Playing Videos Opening Zip Files The Store The C G Jung Institute of Chicago ArchiveOne of the largest of its kind in the world, the\u00a0C. G. Jung Institute of Chicago Archive\u00a0is a rich and unique educational [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5319","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About Our Store - C. G. Jung Institute of Chicago<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jungchicago.org\/blog\/about-our-store\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About Our Store - C. G. 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