About Our Store
The Store
The C G Jung Institute of Chicago Archive
One of the largest of its kind in the world, the C. G. Jung Institute of Chicago Archive is a rich and unique educational resource for anyone with an interest in the well-being of the individual, the community and the culture. The audio collection contains over seven hundred titles from lectures, workshops, courses and seminars recorded over the last forty years at the C.G. Jung Institute of Chicago. Programs explore aspects of Jung’s thought and related topics including: Archetypes and Archetypal Theory, Dreams, Fairy Tales, Masculine and Feminine Psychology, Ritual and Initiation, Ego, Gender and Sexuality, Persona, Mythology, Science, Art and Cultural Studies, Family and Relationships, Individuation, Shadow, Religion and Spirituality, Clinical Theory, Alchemy, Astrology and Tarot, and Analytical Psychology. Speakers include internationally renowned presenters whose work is at the forefront of psychological thought including Robert Moore, June Singer, Murray Stein, John Beebe, Ann Belford Ulanov, Donald Kalsched, Andrew Samuels, Ashok Bedi, Jean Shinoda Bolen, and many others.
Titles from the Archive are published in two ways. Shorter audio seminars will be made available through our free audio podcast the Jungianthology Podcast. Longer audio sets and all videos are available for purchase and instant download on this site.
Downloads
Downloads are available immediately after purchase. Download links will be emailed to you as well as permanently available in your account.
Audio
Audio downloads are in MP3 format. Sets of MP3s will be downloaded as a ZIP package to simplify the process. Open the ZIP archive and copy the files to your preferred folder on your computer. From there they can be added to your iTunes library if desired.
Mac/iPhone/iPad users: You may not be able to download and extract ZIP files, because of Apple’s sandboxing policies. To play on iOS devices, download files to your computer and sync to your iOS device using iTunes.
Video
Videos are in MP4 or 3GP format, playable on all computers, smartphones, and tablets. We try our best to retain video quality while minimizing file size. We understand that many like to listen to our lectures while traveling, so all video purchases will also include a free audio MP3 of the seminar.
Compilations
Compilations of audio and video will be sold at a 20% – 40% discount off the combined price of the individual items. In some cases the individual items will also be sold separately.
Payments & Receipts
Payments
We accept VISA, MasterCard, American Express, and Discover Card. Payments are processed by PayPal using WooCommerce PayPal Checkout.
Receipts
When your order is complete, you will receive a detailed email confirmation of your order from the store as well as a receipt from PayPal confirming your payment. If you do not receive either of these, please contact us.
Discounts
Discounts that are membership-specific (visit our Membership page for more information) are applied to items automatically if you are logged in. Member discounts should be shown automatically when attempting to purchase a discounted item (either class or download). Under the item title (on the right of the item page), the regular price will be shown struck through and the discount price will appear next to it.
Gift Cards
You can purchase a gift card for yourself or someone else. Gift cards do not expire. The default and minimum purchase amount for a gift card is $10.
If purchasing for someone else, enter their email address and a message on the Gift Card page and it will be emailed to them automatically upon purchase.
To use a gift card, enter the gift card code in the Coupon Code field on the Cart or Checkout page.
Troubleshooting Failed Orders
Sometimes, attempted purchases fail. Usually, this happens because the payment provider (your bank) declined the payment.
You can retry the transaction by going to My Account > Orders and clicking on Pay next to the failed order.
Before retrying the transaction, you may want to follow these steps to ensure success:
- Check your email and text messages to see if your bank contacted you as part of its fraud protection. This happens most often to customers outside of the United States. If so, these email or text messages usually contain a question you can answer to approve the purchase before trying the transaction again with the same card.
- Check your address. If your address has changed since you created your account, you may not have updated it. The billing address in your account is used by your bank to verify your identity, so it should match the address on your card. You can edit the address in your account in My Account > Address or during checkout.
- Try a different card or use a PayPal account. If all else fails, try a different card or use a PayPal account instead of a card to pay.
If the order still fails, email jung@jungchicago.org and we will work with you to fix the issue.
Downloading Purchases
After you purchase a recording, you will be emailed a link to the audio or video file(s). The link to the file is also available in your account (to see all your videos, go to MY ACCOUNT > DOWNLOADS). When you click on the file link/button, your browser will open the audio video for streaming. To download it, click the three dots “more” button in the upper-left and click Download. We recommend downloading all purchases for your own records.
Mobile Users: On smartphones and tablets, the download button is inside a menu button in the upper left.
Trouble Playing Videos
Some recent videos are compressed using the x265 codec to reduce file size. You may need to download an additional video player to view them. We recommend using VLC Media Player, an open source video player available for computers, smartphones, and tablets.
Opening Zip Files
To simplify the download process, sets of audio files are packed into a single ZIP archive. This way you only have to download one file instead of 10. You need to be able to open, or “unzip”, the archive in order to access the audio mp3 files.
– For PCs and Macs, no special software is needed to open ZIP files. When you open the file, select the contents and drag them to any folder on your computer. From there you can add them to your iTunes library or play them directly.
– For Android, use your built in file manager to extract the archive.
– iOS (iPhone, iPad, iPod) is restrictive about downloading files and opening them. We recommend downloading the ZIP archive to your computer, extracting the files, adding them to iTunes, and syncing with your iOS device to add them.
1) After downloading the ZIP, double-click on it to open it.
2) Then select all the files inside and drag them to your desktop or another folder the “extract” them.
3) From there, the files can be played or added to a music library like iTunes.