Refund & Cancellation Policy


Refunds
If you would like a refund for a download that you believe is broken or of sub-standard quality, please email jung@jungchicago.org.

Refunds may be given for reasonable complaints regarding quality or difficulty with downloading your purchase. For refund requests not related to quality or ease of use, refunds are not guaranteed, but a 50% refund may be given. Refunds can take up to 30 days to reflect on your billing statement.

Cancellation Policy
Refunds for classes are given if you cancel at least 48 hours ahead of the class date. After that, a store credit (good for one year) or 50% refund will be given. There is no refund for non-attendance. Email jung@jungchicago.org to cancel.